Absolutely unacceptable service from Vodacom. I have spent countless hours on calls and visited stores, yet they still cannot get things right. All I did was request to cancel my contracts within one month, but they only processed the cancellation the fol

Absolutely unacceptable service from Vodacom. I have spent countless hours on calls and visited stores, yet they still cannot get things right. All I did was request to cancel my contracts within one month, but they only processed the cancellation the following month and are still trying to charge me for services. On top of that, they are now saying I have additional numbers to cancel, which was never mentioned during my initial cancellation request.

There is also no one you can sit with directly or properly contact to go through your account and show them how to allocate payments per quote or per payment. The lack of communication, accountability, and proper support is extremely frustrating. This has been a complete waste of my time and patience. I would not recommend this service based on my experience.