Absolutely unacceptable customer service and general feeling of disappointment in VODACOM

<p>I had app**** online for a phone. Got a call back the next day to say all is approved will receive it within next 3 days. 2 weeks go by. no one bothers to contact me to tell me it's not in stock. i had to call them to find out they don't have the phone. why make the sale then, anyways after constant following up with vodacom they finally confirm order will arrive in 2 days. which it does but the courier company doesnt bother to find out if im in office first so they come by at the most inopportune times. then after contacting the courier company i tell them when to deliver and they dont pitch. a day later they come at their own time. after receiving the phone i call vodacom as i was informed to by the consultants to get my prepaid phone number on the contract. then im told by numerous consultants that this is not possible and was captured incorrectly at point of sale. i have to return the phone and reapply in order to keep my number.....more frustration. I return the phone and vodacom claims they dont have it. a week goes by and no one follows up with me this whole time, eventually they receive it but now i have to wait another week to cancel and then reapply......oh my gosh like why was it the most annoying transaction of my life. now i cant apply for a new phone as the original consultant i spoke to who captured the sale incorrectly says that there is no tick on my name so i have to go in store.....really now...then she says she is going to listen to the recordings to see if she did it correctly...i dont care....i want my phone....why arent the consultants trained properly, why did they send me in circles, why am i not getting an apology, you really treat people like **** vodacom. now i have to another network provider because you dont want to help me . not only are you inefficient but you are also wasting my time and causing me to be highly inconvenienced....good luck because if you continue this way you will definitely need it</p>