Absolutely the WORST service provider.

There was "apparant" ***** on my account where someone "apparantly" tried to upgrade on my account. Not one of your departments bothered to notify me. Simply just locked my line. I have contacted you about 50 times over the past few weeks. Once again, not one of your departments can give me more information as to where the apparant ***** took place, or by who. When I asked what will be done about the situation your consutant advised that the upgrade will just not be processed. Great. Not much help at all. In addition to this, you asked me as the account holder to send you documents so that you can unlock my line, which ofcourse I did. My line was unlocked for 2 days just to be locked again. 3 weeks later, still locked. Not one of your teamleaders or consultants bother to phone back or reply to an email?! Ive been with you for over 10 years and this is what you get for it. During covid I missed ONE payment, you quickly called me then? But now that you actually need to assist......wow. Are you going to start paying me a salary seeing that I cant work without my phone?