Absolutely terrible service from vodacom

The service from vodacom is extremely terrible.

Firstly I would like to start of with. I have called vodacom on the 30th of June to cancel my contract however vodacom didn't cancel my contract but yet they still debt me. I have called vodacom many times its either I cannot get hold of anyone or they just put the phone down on you. I have even been blocked due to the fact that I called so many time.

I have then upgraded my contract with a tablet I received the tablet and the Sim card on the 16/09/2025 uptill today my Sim card is not activated. I have been on calls so many times with agents and yet they still can't help me.

Yesterday the 18/09/2025 I spoke to an agent over an hour the agent help me with a Sim swap however the agent didn't submit my application.

I called in again today. And vodacom just refuses to assist me.

I have been with vodacom over 13years and to get such terrible service its terrible.