BM
Bernard M
1 reviews | Active since Sept 2020
17 Sept 2020, 11:16
Absolutely terrible service
Hi,
Please see my previous review for the full matter as replying to that message does not look to be doing anything.
I am writing this to inform you that this matter has still not yet been resolved completely.
Only one upgrade has been stopped by Vodacom, while the contract on *** is still on the ********** upgrade, even after confirmation from Vodacom that this matter has been "Resolved". This is unacceptable.
Please assist in sorting out this matter as quick as possible.
Helpful (0)
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Replies (1)Vodacom's replyOfficial
17 Sept 2020, 14:16Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Sept 2020, 14:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
