BM
Bernard M

1 reviews | Active since Sept 2020

17 Sept 2020, 11:16

Absolutely terrible service

Hi,

Please see my previous review for the full matter as replying to that message does not look to be doing anything.

I am writing this to inform you that this matter has still not yet been resolved completely.

Only one upgrade has been stopped by Vodacom, while the contract on *** is still on the ********** upgrade, even after confirmation from Vodacom that this matter has been "Resolved". This is unacceptable.

Please assist in sorting out this matter as quick as possible.

0
Replies (1)
Vodacom
Vodacom's reply17 Sept 2020, 14:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team