Absolutely terrible service

<p>Booked in my phone to be repaired as part of an insurance claim on the 08/02/2017, the phone was only delivered to the repair center on the 24/02/2017, the phone was only looked at on the 06/03/2017 and im still waiting for a phone call with regards to where my phone is or if i can even collect it, every time i phone the shop or go in to request an update, all i hear is "We will call you back" and thats the last i hear about it.</p> <p>i have been waiting for over a month to even know whats going on</p> <p>Vodacom Mall @ Reds</p>