CL
Celeste L

1 reviews | Active since Jul 2022

25 Jul 2022, 19:01

Absolutely terrible

Vodacom MWEB

Thank you for your Fantastic service!!!!!!!!!!

I have now been waiting for almost 3 Months to get FIBRE.

I have been phoning and emailing everyone for 2 months now. Mweb and Vodacom and no one seems to know what is going on..

I did a move request on the 25/05/2022 and I am still waiting for someone to fix one cable!!

If this is the way you treat your customers I am surprised you're still in business.

0
Replies (1)
Vodacom
Vodacom's reply26 Jul 2022, 07:46
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team