LS
Le S
1 reviews | Active since Jun 2012
23 Oct 2023, 08:50
Absolutely Sickening service!! You service is a disgrace.
We have 3 Companies on our premises all relying on telephones for sales and customer service. We have not been able to do either of those since the 16th of October, costing our group of companies millions of rands. We have VOIP with Vodacom and since the 16th of October we have not had any resolution, no temporary solution or any helpful support from Vodacom. All we get are empty promises. The only option we have going forward is to take on Vodacom for a loss of income claim as we cannot afford this any longer.
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Replies (1)Vodacom's replyOfficial
23 Oct 2023, 10:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Oct 2023, 10:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
