1 reviews | Active since Feb 2017

14 Feb 2017, 10:26

absolutely shocking services, follow up and systems!

<p>It's been four months and numerous visits to the vodacom East Rand mall branch in an attempt to move my personal phone account into my business. Still hasn't happened and each time I get told "it will definitely transfer over next month!" I finally got told after fours months of bull s@$t that they can't help and I should try east gate! Went to east gate yesterday to get told they can't help go to vodaworld! Apauld at how Vodacom can offer a business service! If anyone is looking to move an account into their business name I strongly urge you to rather go and open a new account with MTN! </p>

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Replies (1)
Vodacom
Vodacom's reply14 Feb 2017, 11:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team