IL
IAN L

1 reviews | Active since Apr 2011

01 May 2017, 06:36

Absolutely shocking service

<p>I have been a customer of Vodacom for many many years, Since I have had my contract I have always have had a data bundle. Now all of a sudden given the absolutely fortune you people charge, you in your wisdom have decided I now longer should have a data bundle. Your consultant have also decided i have never had a data bundle. I cannot wait for my contracts to expire so that I can take my business elsewhere. You people are beyond pathetic. Cannot wait to be rid of you. SHOCKING AND PATHETIC SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! The downward spiral in this country continues. Service delivery in this stupid place is a myth. ******** ****!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>

0
Replies (1)
Vodacom
Vodacom's reply01 May 2017, 07:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team