Absolutely shocking customer service from Vodacom.

I have paid an early settlement to cancel my vodacom account, and its been 2 weeks and NOBODY gets back to me with proof of account closure. I called on a daily basis but have been passed from consultant to consultant, and the call always somehow drops. I have emailed almost everyday, and get a ticket reference, then after a day or 2, I get an email saying the ticket has been attended to and resolved.

I'm absolutely shocked at the level of service I have been receiving.