Absolutely Shocking Client Service - No Feedback - Payment Misallocations - Terrible !!!!

I moved from South Africa to the Seychelles in April 2022. I had been trying to speak to someone at Vodacom regarding the account I hold with them since February with absolutely no luck whatsoever to date. I have 3 accounts with devices which I understand I need to pay for but have airtime and data which I do not and am not able to use as I am no longer in the country. I am more than happy to pay the contracts, as I have done monthly for the last 11 years. Furthermore, there is a payment which, by Vodacom's own admission was misallocated and 1 month later is still not rectified. I find it absolutely unbelievable, that when one tries to do the right thing and honor a contract, 1 party is completely either unwilling or too *********** to assist .... Oh, I also probably forgot to mention that I have been a Vodacom client for over 10 years with the same lines and have spent over R501600 in the last 10 years ... What a poor return on investment this has proved to be ..... Should someone from Vodacom deem this complaint important enough to attend to ... shock horror ... I can only be reached via an international call in +*** or my email ***.