VP
Vicnent P

1 reviews | Active since Jan 2026

23 Jan 2026, 12:04

Absolutely shocking client service!!!

I ordered a BLACK FRIDAY deal last year in the beginning of December 2025. It is almost February of 2026 and still have NOT EVEN received communication or information about my order. When I go into a shop they say they cannot do anything as it is an online order. HOW DOES IT WORK THAT YOU ORDER BLACK FRIDAY STILL DON'T EVEN GET IT IN JANUARY OF THE NEXT YEAR!

0
Replies (1)
Vodacom
Vodacom's reply24 Jan 2026, 10:54
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,