ABSOLUTELY SHOCKING - 2YRS OF DATA BILLING ISSUES

data billing and customer service incompetence issues since july 2013<br> To date have had over R13000 credited to my account.<br> every month without fail i am billed in some way incorrectly. every month i log billing queries and have to follow up. On numerous occasions my queries were not even appearing on the system and 1 month someone even **** about it aand gave me a ref no, which was dated a year earlier. after fighting and spending approximately 1hr - 1.5hrs on the phone i managed to get through to someone on the managemet team.... USELESS<br> I refused to pay my acc untill probs sorted out. My case was escalated to the legal dept CLO's where a Mr Reginal Porogo was to handle my case but failed dismally. empty promises, then at the most critical of times whilst I was uploading a multimillion Rand tender for Anglogold which is submitted via an online portal called ARIBA, my line was soft blocked WHILST Mr Poroga promised it will not be.As a result only half of my tender doc was uploaded. nett loss of T/O to my Co. is approx R6m.. case then escalated to Ms Yolande Nel. No response.<br> Vodacom CEO's exec team ..no response,<br> now *** is blocke<br> Now i wait for the lawyers .. can't wait!