Absolutely shocking!
<p>I have been unable to purchase data since the 19th April 2017. I have tried almost every single day since then, but have been unsuccessful. I am on the top package, and spend a small fortune every month with vodacom, and have phoned the 155 number several times to try and ressolve this matter, and each time get told that it has been escalated, and I should just wait. </p> <p>The only waiting I am going to do is wait for my contract to end, and change service providers.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
I am actually shocked that my issue has to date, not yet been resolved!
I am still unable to buy data when it runs out, and it has been like this since the 19th of April. If I think hoe much money I spend with Vodacom on a monthly base, I have no choice but to move service providers.
I am actually shocked that my issue has to date, not yet been resolved!
I am still unable to buy data when it runs out, and it has been like this since the 19th of April. If I think hoe much money I spend with Vodacom on a monthly base, I have no choice but to move service providers.
Dear Jose,
Thank your for your patience.
The issue is resolved.
Regards,
Cassandra
Best regards,
Dear Jose,
Thank your for your patience.
The issue is resolved.
Regards,
Cassandra
Best regards,