Absolutely shocking!!!!!!
<p>Last month I had to pay extra for a device that I do not have as Vodacom decided to charge me for 3 devices as opposed to my 2 devices that I have at this moment. Only to be told that it will take time to rectify the problem however I am losing out on over R1000. Still also can't send sms's off my phone as that problem hasnt been rectified by vodacom neither has the content block that has somehow managed to find its way into my service. Disgusted with the service over the last 5 months from vodacom.</p>
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Vodacom's replyOfficial
11 Jan 2017, 07:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Jan 2017, 07:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,