LM
Lucinda M
1 reviews | Active since Sept 2014
21 Jul 2021, 16:44
ABSOLUTELY RUDE, NO CUSTOEMR SERVICE AT ALL.
I booked my phone on as an OBF Vodacom store consultant at the Soneiker branch in Kuilsriver was absolutely rude. Didn't listen to me, wouldn't let me speak and told me he won't assist because I am not listen to him but he wouldn't even let me finish my sentence. This person even proceeded to tell me he has customers in the store waiting and he can't help me. The worse customer service ethic I have ever experienced. He has no regard as to how he speaks to customers and doesn't listen, he assumes. Disgusted is an understatement.
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Replies (2)Vodacom's replyOfficial
22 Jul 2021, 07:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Jul 2021, 07:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
LM
Lucinda M's updateReviewer Update
23 Jul 2021, 10:43I am still waiting on someone to call me with regards to this?
LM
Lucinda M's update23 Jul 2021, 10:43
Reviewer Update
I am still waiting on someone to call me with regards to this?
