Absolutely ridiculous!!! If I could give zero stars I would

Did an upgrade on a data account linked to my main account, a "system" error caused the upgrade to be app**** to my main account. Now in order to rectify this you need to collect my device, apply the upgrade to the correct number and then send me a new device. I lose all the work I have done that I cannot backup, as well as the screen protector that I so diligently bought. All I get equates to an "OOPS".

What compensation do I get for all the inconvenience I now have to go through as well as the loss of the money I spent on the screen protector. This is absolutely ridiculous! You raise prices every year but you don't give a flying flick about your customers. If it was not such an inconvenience I would cancel ALL my contracts (I have 4) and go to one of the competitors as well as make sure EVERYONE I know does the same.

Be better Vodacom, Do better!