MK
Mariette K

1 reviews | Active since Nov 2020

30 Nov 2020, 07:15

Absolutely ridiculous

Almost 2 weeks and still no respond on whats happening with my phone. My 3rd payment is due on a new phone which I dont even have. Pathetic

0
Replies (2)
Vodacom
Vodacom's reply30 Nov 2020, 07:58
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
MK
Mariette K's update30 Nov 2020, 08:00
Reviewer Update
Your response is all I get .. no consultant has made any sort of contact