ZV
Zane V
1 reviews | Active since Mar 2020
28 Jul 2020, 09:35
Absolutely Poor Service Only Cares About Money
Vodacom has no regard for their customers during these times. It's absolute bullsh*t that I need to wait days before my service gets reinstated after payment. Also, now the customer service representative tells me to mind my language after I, the frustrated customer, said that the service is bullsh*t, VODACOM SHOULD RESPECT ITS CUSTOMERS RIGHT TO COMMUNICATION RATHER THAN LECTURING ABOUT LANGUAGE and give me MY RIGHT TO REVIEW THE SERVICE GIVEN. Absolutely poor service.
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Replies (1)Vodacom's replyOfficial
28 Jul 2020, 11:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Jul 2020, 11:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
