Absolutely poor service from Vodacom

<p>***</p> <p> </p> <p>I have been charged twice for a cell phone migration cost at the end of March.</p> <p>I have spoken in total to about 16 people, sent numerous mails, had many apologies but no result. I have followed all their processes and requests, shown the proof of payment and still no results. This amounts to theft and bullying.</p> <p>Unacceptable. I will not leave this issue out of principle and until the amount is credited to my account.</p> <p>Again, Vodacom, I spend approximately R2000 per month and used to spend a lot more and this is the service I get from your organisation.</p> <p> </p> <p>Please do not send me another apology and then ignore the issue.</p> <p> </p> <p> </p>