PE
Phillip E
1 reviews | Active since Dec 2020
22 Jul 2022, 10:01
Absolutely POOR service!
I have been a loyal customer to Vodacom for many years.Never missed a payment.
My internet is down more than it is working.
24 to 72 hours is always the answer.(Was always 48 hours)
They are telling me now that Nokia can only send a technician next week.Going without internet fir more than a week.AGAIN!
Worthless service.The operator keeps me on hold and then gets rude to me.
Rediculous!!
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Vodacom's replyOfficial
22 Jul 2022, 13:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Jul 2022, 13:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team