Absolutely pathetic service with no intention of resolving

This is my second review regarding Vodacom and their *********** service. I'm in absolute disbelief of their ignorance to resolve my issue. Last year I renewed my home data line in Oct 24 and it did not work at my residence. I was told I had no coverage. I canceled the contract immediately due to coverage issue. Vodacom collected the router and sim card within a day. They continued to bill me for November, December and January. To date they are still sending me sms's regarding my account in arrears for a router and line i did not use. After being tormented with making over 25 calls to vodacom regarding this matter. These are SP that course emotional and mental damages to human beings. My anxiety levels keep rising due to this account. I drove to the repair centre on numerous occasions to clarify why this line was not working on the same week of the upgrade. Then further more why sell me a product that u cud see had no coverage in my area. They just mislead people and take their money. If this is not resolved . I am going to hand them to my attorneys because this causing mental damages to me health and wellbeing. I will not recommend this SP to anyone. MSISDN *** acc I***3

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