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Varsha N
1 reviews | Active since Feb 2020
11 Sept 2020, 18:46
Absolutely Pathetic service
I have cancelled my contract along time ago however you guys are still not removed from my name. Remove my account from your system immediately as when I check my credit report, the vodacom account still shows active. Contact me on *** urgently and resolve!!!
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Replies (2)
Vodacom's replyOfficial
12 Sept 2020, 09:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Sept 2020, 09:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
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Varsha N's updateReviewer Update
15 Sept 2020, 12:49Still no call. This is absolutely pathetic!!! Call me urgently on ***. You can't call the contract number coz I no longer have as this supposed to be cancelled and off my damn name!
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Varsha N's update15 Sept 2020, 12:49
Reviewer Update
Still no call. This is absolutely pathetic!!! Call me urgently on ***. You can't call the contract number coz I no longer have as this supposed to be cancelled and off my damn name!