FF
France F

1 reviews | Active since Aug 2022

16 Sept 2023, 09:05

Absolutely pathetic network provider.

I cannot understand how one business can be bad in so many categories. VODACOM

1. The fibre is BAD. Some days theres no signal 2. Fibre has high Packet loss. 3. Debit orders on contract does not go of when its suppose to, then the debt collector spam call me, whether im at work or home. 4. The app is USELESS. 5. Im opted out for all messages, but stil get useless spam messages. 6. I have no internet connection today. I cannot work without it. 7. Another day, and no network service. Yet vodacom is the most expensive with data. 8. You buy a 1hour data bundle then Vodacom decides to not have any service. Daylight robery.

Overall Vodacom is just very bad. Regret getting a contract with them.

0
Replies (2)
Vodacom
Vodacom's reply16 Sept 2023, 10:39
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
FF
France F's update20 Sept 2023, 07:05
Reviewer Update
Yeah maybe you cant reach me because i dont have service on your pathetic network.