Absolutely pathetic! Losing business since Thursday!!

Item: Vodacom
Rating: 1
Author: Jacomien D

Pathetic. I tried to go over from telkom to vodacom on prepaid on Thursday 10th of Nov. Did not have access of my number still on Saturday. Went to the store. They did a sim swop. It is Sunday afternoon. Still no access!!!

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Replies (1)

Vodacom's replyOfficial

14 Nov 2022, 08:42

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply14 Nov 2022, 08:42

Official