Absolutely Pathetic

<p>On Monday the 1st of July I took out a new contract with Vocadcom. This was done over the phone. Last night I went to your Vodacom Sandton branch to get a micro sim for my new device which arrived today. I was told by a very rude consultant, Narandan (so something similar) that the sim will be active in 2 - 24 hours. When I got the device this morning, I inserted my pin and saw that I can't make any calls. This is about 16 hours after I got the micro sim. I though it would be a good idea to call Vodacom to confirm that everything is good on their side. When I called I spoke to 2 consultants, Daphany and Nthombi. Both had told me that there was no sim swop done in store and that is why my phone doesn't have network. According to them, I have to insent the sim and then keep the device off for 24 hours before I can use it. I can not believe that in this day and age, that when I take out a contact on Monday I can only use the device on a Thursday. More importantly, this was never communicated to me. No I am sitting with a device that I can't use ?! </p>