LS
Luzandro S
1 reviews | Active since Feb 2017
10 Jul 2019, 13:25
absolutely pathetic
I have been with Vodacom for years. I took out a new contract and then wanted to do my upgrade for some reason there are 2 profiles for me on their system with 2 different portfolio numbers and now I cannot do my upgrade this pathetic!!! Since Vodacom has moved to a new system it has been nothing but problems. I WANT MY UPGRADE DONE!! I am sick of struggling with this issue.
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Vodacom's replyOfficial
10 Jul 2019, 16:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jul 2019, 16:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team