Absolutely not the best network

Absolutely the worst customer service i have ever received, upon contacting them to rectify a data issue. the first agent i spoke to had no clue on their own products, he then said he will contact a team leader. i spoke to the teamleader and he advised me that he can assist me and that he will call back. which never happened. after he assured me that he can rectify the problem the second agent i spoke to, was incredibly rude, and also had no idea on how to resolve my issue, and refused me to speak to a team leader. The 3rd agent i spoke to seemed to have knowledge on the products, after, holding on for forever i was advised by the agent that my issue can be rectified, and that the teamleader will contact me. this also has not happened yet. not one of the agents or teamleader could provide me with a reference number, so everytime i called i had to explain the whole story over and over They are using "the team leader will call you back" line as an excuse, because they dont want to help or they dont know how to help. so after 3 days of enquiry i have been **** to by 2 different agents, and 1 teamleader and no resolution to my problem. so who do i contact now ?, because vodacom has no interest in resolving my problem, It seems that they dont care about keeping clients happy only about how much money they can make off us