BS
Bilal S
1 reviews | Active since Oct 2013
05 Dec 2019, 10:42
Absolutely No Network for Hours
No network for hours or even days.Everytime it rains or electricity goes off for a short while. Network goes completely. In today's day and time this is rather pathetic ! You guys charge for a full month yet you cant maintain your tower to make sure there is network. Network goes completely and phones are useless. This is ridiculous. Derby, North West South Africa
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Replies (2)
Vodacom's replyOfficial
05 Dec 2019, 10:57Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Dec 2019, 10:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
09 Dec 2019, 16:40Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, our records indicate that the query has been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply09 Dec 2019, 16:40
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, our records indicate that the query has been resolved. Regards Consumer Website Team
Best regards,