Absolutely no integrity after 17years of support

I've been a loyal client for 17years with multiple accounts and my personal Red VIP account with Vodacom. For years my VIP contract fowarded calls to my PA if I'm not available. She is also on a Vodacom contractbthat I pay... Vodacom just decided one day that I may not use this functionality anymore. Im loosing lots of calls and thus loosing lots of revenue. And after 17 years where they've been paid every time they cut my line for R290 whi h they canot ezplain the charge of and that they did not notified me at any means of an outstanding amount. If my call forwarding isn't solved soon I will stop paing my Vodacom accounts and migrate my R5k spending per month to another network. Absolutely no integrity or loyalty after 17 years...