1 reviews | Active since Jul 2011
ABSOLUTELY NO HELP OR ASSISTANCE
<p>I called Vodacom to find out what the outgoing SMTP server in MS Outlook must be so that I can use my Cell phone as a hotspot.</p> <p>I got piut throught to 4 different people and NOT ONE of them has the slightest clue what I was talking about or how to help me.</p> <p>Because of this lack of service and inabliity to technically resolve this problem I am now unable to send email and my ability to do my job in compromised.</p> <p>IS THS REALLY WHAT CUSTOMER SERVICE AND PROBLEM RESOLUTION HAS BECOME AT VODACOM????</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Marc,
Feedback provided.
Regards,
Cassandra
Dear Marc,
Feedback provided.
Regards,
Cassandra
