RV
RENETTE V
1 reviews | Active since May 2014
14 Dec 2018, 16:19
ABSOLUTELY NO HELP FROM VODACOM
ALL I CAN SAY IS THAT I AM SO DISAPPOINTED IN VODACOM BEEN WITH WITH THEM FOR YEARS AND THE WAY IVE BEEN TREATED TODAY IS UNACCEPTABLE. SO MANY PEOPLE WORKING THERE AND NOT ONE PERSON WHO CAN GIVE ME AN ANSWER. I GET TOLD GIVE ME YOUR NUMER ILL PHONE YOU BACK RIGHT AWAY AND THEN NOTHING OR THE PHONE GETS PUT DOWN IN MY EARS.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
15 Dec 2018, 09:34Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Dec 2018, 09:34
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
RV
RENETTE V's updateReviewer Update
19 Dec 2018, 15:27STILL WAITING FOR THAT PHONE CALL
RV
RENETTE V's update19 Dec 2018, 15:27
Reviewer Update
STILL WAITING FOR THAT PHONE CALL