Absolutely no customer care at all

16 April i contacted vodacom via the only way to reach them through a stupid bod which explains why even the online so called support are unable to assist with 80 gig data that dissapeared overnight. Eventually someone said i can top up with 20 gig and then also get a contract for a better wifi router that is portable and if I'm not happy with it within 7 days i may cancel the contract. The new router were delivered 18 April and i am not happy at all with it switch it on and every time i switch it on 200 mb dissappear without being connected to the internet yet, also the so called 20 i have to pay for was only 10 gig received . Try to contact the upgrade department to cancel it and guess what? Total ignorance nobody care at all as they're happy with the junk they delivered