DS
Daryn S

1 reviews | Active since Feb 2020

16 Jul 2020, 09:34

Absolutely *********** - First Incorrect Contract - Now Incorrect Billing

Vodacom Contacted me on Wednesday afternoon 8th of July following my previous Hello Peter review. I was promised a follow up a call on Thursday Morning as the agent that called me could not / had not resolved the problem. Today its Thursday the 16 of July (1 week later) Lo and behold Vodacom once again fail to fulfill a promise of calling me back. Please don't call me back until you have a solution. Every day I will just continue to post a new hellopeter one star review so that maybe one day you will decide to fix this problem.... Which by the way started 6 months + ago, due to your own doing. Way to go Vodacom!

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Replies (1)
Vodacom
Vodacom's reply16 Jul 2020, 10:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team