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Galaletsang O
1 reviews | Active since Jan 2022
19 Dec 2022, 15:39
Absolutely horrifying terrible service.
Here we go again! I have been paying for 50/50mbps and only getting 20/15 I have been calling, emailing, you name it.
To this day I'm waiting for a resolution specialist to call me. Vodacom is nonsense. If it wasn't for work, I would cancel it right now, nou so!
SA leading cellular network for nonsense
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
19 Dec 2022, 15:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Dec 2022, 15:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Galaletsang O's updateReviewer Update
28 Dec 2022, 15:27All I'm getting from you are texts saying tickets closed.
I'm still not getting what I'm paying for.
I've been dealing with this since November, how brilliant.
I'm just at a point where I'm done, really
I'm still not getting what I'm paying for.
I've been dealing with this since November, how brilliant.
I'm just at a point where I'm done, really
GO
Galaletsang O's update28 Dec 2022, 15:27
Reviewer Update
All I'm getting from you are texts saying tickets closed.
I'm still not getting what I'm paying for.
I've been dealing with this since November, how brilliant.
I'm just at a point where I'm done, really
I'm still not getting what I'm paying for.
I've been dealing with this since November, how brilliant.
I'm just at a point where I'm done, really
GO
Galaletsang O's updateReviewer Update
06 Jan 2023, 14:26And yet again, you debit my account for 50/50mbps but only provide 20/15mbps
To me this is breach of contract, this is the 3rd month. I want my money back and I want what I pay for.
Or we could go the legal route, I don't mind, this is breach of contract
To me this is breach of contract, this is the 3rd month. I want my money back and I want what I pay for.
Or we could go the legal route, I don't mind, this is breach of contract
GO
Galaletsang O's update06 Jan 2023, 14:26
Reviewer Update
And yet again, you debit my account for 50/50mbps but only provide 20/15mbps
To me this is breach of contract, this is the 3rd month. I want my money back and I want what I pay for.
Or we could go the legal route, I don't mind, this is breach of contract
To me this is breach of contract, this is the 3rd month. I want my money back and I want what I pay for.
Or we could go the legal route, I don't mind, this is breach of contract