1 reviews | Active since Dec 2015
absolutely horrifying service
We phoned and requested that someone come and see our director with regard to the One Net Express, we were redirected to Willie Visser who we were told work with this.We set up a meeting for 21 October 2015, the meeting was booked in our directors diary and he kept his day open for Willie. Willie Visser did not show up for the meeting, Willie sent a mail on the day of the meeting telling me that he can no longer attend and that he will find someone else to contact me. Needless to say the director did not find this amusing and was on the verge of cancelling all our Vodacom lines and moving over to another Service Provider & Network. <br> After a heated conversation Willie requested us to please give Vodacom another change, I emailed and requested that he give me a date that will suit him, he confirmed a date and I sent him a meeting request for 24 November 2015 08:00 AM-08:30 AM. And once again he just did not show up, this time he just did not even bother to let us know why, I asked him in a email why he did not come, his reply was \something came up"Is Vodacom making too much money now"
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Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
