1 reviews | Active since Jan 2021
Absolutely horrific and ********** treatment!
Dear Vodacom
This is now the second time that I am writing on hello Peter. I have gone through your social media and probably 20+ call center agents over the last 3 weeks and STILL NO ONE IS ABLE TO ASSIST. Numerous service requests have been opened with incorrect details. There is ********** activity at hand and absolutely no one at Vodacom is able to block a sim card for a router that was delivered to an incorrect address and being used while i am footing the bill!!!! I would like or hope that this be escalated to someone in management as even the team leaders are incapable to assist in the correct manner. How is Vodacom dealing with the numerous complaints stated on all there platforms? I am in utter shock at the service I am receiving as well as the rest of your vodacom clients.
These responses are generic, I have been told the same on my previous post and to date no one has contacted me. I will continue to post on all your platforms until this is treated with urgency and is resolved. ********** behavior like this should not be dragged on so long without any attention.
These responses are generic, I have been told the same on my previous post and to date no one has contacted me. I will continue to post on all your platforms until this is treated with urgency and is resolved. ********** behavior like this should not be dragged on so long without any attention.