BP
Bo P
1 reviews | Active since Apr 2017
22 Mar 2022, 11:16
Absolutely horribly lack of service / communication
Placed an online upgrade Thursday 17 March, to date no confirmation call or any indication of what is going on. Absolutely horrible lack of service from their online call-centre, just saying Ill receive a call soon... its going to be Christmas "soon". Might just as well go to CellC or MTN and put an end to my own suffering with Vodacom.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
22 Mar 2022, 14:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 Mar 2022, 14:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
BP
Bo P's updateReviewer Update
22 Mar 2022, 19:21yes, ive been help, but not successfully. as now im told there is no stock on the phone. but when I placed my order on Thursday, there was no indication of a shortage of stock. this is utterly unacceptable
BP
Bo P's update22 Mar 2022, 19:21
Reviewer Update
yes, ive been help, but not successfully. as now im told there is no stock on the phone. but when I placed my order on Thursday, there was no indication of a shortage of stock. this is utterly unacceptable