1 reviews | Active since Nov 2017
Absolutely horrible service for first time fiber client
I am absolutely disgusted how I'm being treated as a brand new customer. You'd think you'd want my business, but it's as if you're doing everything in your power to force me to cancel this service. The fibre was installed yesterday at 9:30am. Since then I have been on the phone with Vodacom 10 times. TEN TIMES! One of my calls was over an hour long, and then the consultant simply dropped the call and never phoned back. I've been left hanging by supposed 'Team Leaders' who never bother to call me back and consultants who blatantly lie to me. As to the fact that I have to now wait an ADDITIONAL 48 hours after logging a ticket for a service that was supposed to have been automatically activated within 24 hours after installation, I'm ready to cancel the contract and find someone who actually wants my business.
