TG
Tiasha G
1 reviews | Active since Sept 2013
18 Dec 2015, 19:01
Absolutely frustrated!!!!!
I have been having a problem with my BIS. It is not working on my Blackberry 9720. Even though activated on Vodacoms side. I have contacted Vodacome four times, I even visited the repair centre at Gateway where the issue was escalated but since I have only received a sms with trouble shooting procedures. My BIS is still not working!! I am highly frustrated and no one at Vodacom seems to be able to assist me! I have 5 contracts with vodacom and am on the verge of cancelling all!
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Vodacom's replyOfficial
19 Dec 2015, 07:27Hello tiasha20,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Dec 2015, 07:27
Official
Hello tiasha20,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,