Absolutely Distgusting Service!

<p>About two months ago my Samsung S7 started charging intermitantly, when we took the device in to Vodacom Galleria, they told us it would take 21 days to sort the phone out, as i couldnt be without a phone for so long, i took it in to Vodacom Gateway who said it would take 7 days. Upon collecting the device from Vodacom Gateway, they told us that nothing is wrong with the phone, my husband then took the phone directly to the Vodacom repair store who tested the phone further, Malcolm came back to say that there was nothing wrong with the device. I took the device home and two weeks later the device started charging intermittantly again, I called Malcolm again and he advised me to take the phone to Vodacom Galleria and he would replace the PC board. The phone has been with Vodacom for over two weeks and when we called Vodacom Galleria last week Friday, they advised that the phone is back and that they cleaned the ports on the device. This is the third time that iam sending my device in for the same issue! We have been waiting since Friday for Someone to contact us and give us feedback with regards to their plan of action to sort out my device. I am now beyond Irate!!!!!!!!!</p> <p>I have asked for the Director or CEO's contact details however no one is willing to bother!</p>