LR
Lenor R
1 reviews | Active since Aug 2016
17 May 2021, 07:54
Absolutely disrespect and dishonesty
I paid an additional amount of R350 to qualify for the free A32 when purchasing a S21. After signing the contract Ivan from Clearwater branch told me the A32 is discontinued. When back two months later after seeing the same deal still behind advertised on TV just to be told by the store manager that I am a lying and Ivan would never say something like that. Either way there is nothing they can do as I have already signed the contract. Please at least train her how to interact with customers and what POPIA is. She embarrassed herself
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Replies (1)Vodacom's replyOfficial
17 May 2021, 09:45 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 May 2021, 09:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
