1 reviews | Active since Jun 2015
Absolutely disgusting service and attitude
<p>My account was suspended and after paying over R3000, I had to call them to reconnect my service only to be told it would take another 24 hours. They claim to have called and smsed me telling me it was being handed over to legal which is a blantent lie! The service and attitude from Robyn Luisegang who is supposed to be a supervisor was terrible, she refused to help me, people like that shoul not be in customer service. Vodacom is quick to suspend the service but it must take 24 hours to reconnect it! I am seriously thinking I need to change my service provider because vodacom only wants your money and give no service what so ever!!! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
