Absolutely disgusting and unprofessional

The last time I logged a complaint, some lady called me and after having paid 2 “settlement” amounts, I’m still apparently owing Vodacom. It seems nobody seems to know what “settlement” means. Whoever that lady is, it would be great if her manager could call me for us to understand what exactly her last e-mail to me meant. I spoke to Customer Services and Pre-legal and complained about all this nonsense. A service request was logged but I’m still sitting here getting calls from Vodacom, to pay for a cancelled contract… and I’m still getting calls from MBD, to pay a settled account.

Vodacom is a disgusting mess! And today, somebody told me to go get an affidavit if I intend to dispute this formally. What *******!!!