Absolutely Disgusting and *****ulent Service

I called on the 17th of May to cancel my line, only to be met with a rude and unhelpful consultant who refused to assist me. I was interrogated with endless questions and spoken to in a disrespectful tone — it was an extremely frustrating experience.

A few days later, I called again, only to discover that my line had been *upgraded without my consent*. I immediately raised this issue and asked them to review the call recording — this is nothing short of *****.

I had to call back once again to cancel the line that was wrongfully upgraded. Instead of resolving the issue efficiently, I was told I’d have to wait several days for an investigation. Due to their mishandling and *****ulent actions, my cancellation was delayed, and now *I* am being forced to pay for an extra month.

Absolutely unacceptable. I’m left covering the cost of their *****ulent acts as consultants say they can't assist me

***-2b00-4a75-98e3-d13f97bd2812