SA
Samantha A

1 reviews | Active since Mar 2017

21 Mar 2017, 10:13

Absolutely Disgusted - Disappointed!!!

<p>Ive been on a vodacom contract for 8 years (just a note: this is my company phone - making everything 10x worse!!!!) im on the RED VIP package for 3 years, every month ive got 2-3gb of data that gets trasfered to the following month and thereafter expires. this month we receive an account for R17000!!!!!!!! nearly R14000 of this is DATA Charges!!! this dated 27 + 28 February 2017!!! </p> <p> </p> <p>This cannot be correct, please could someone assist! If this doesnt get resolved i'll be liable for this account How the Hell can VODACOM allow an account to reach R17000 anyway!!! Is it because of the business account that they can add charges as they see fit. </p> <p> </p> <p>I'm so fed up with vodacom - every single day you read about vodacom overcharging and I always gave them the benifit of the doubt and today!!!!! NOT TODAY!!!!!!!</p>

0
Replies (3)
Vodacom
Vodacom's reply21 Mar 2017, 10:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

SA
Samantha A's update21 Mar 2017, 13:53
Reviewer Update

Im still waiting!!!!!!!!!!!!!!!!!!!!!!

SA
Samantha A's update21 Mar 2017, 13:53
Reviewer Update

Im still waiting!!!!!!!!!!!!!!!!!!!!!!