Absolutely disgusted, CUSTOMER ‘CARE’ non-existent!

A lady phoned my office beginning September wanting to speak to me due to my account being behind, I was isolating at that point due to being exposed to Covid and therefore I wasn’t reached. I phoned back numerous times after isolating just to never have the call answered. Vodacom has now deleted my number from their system completely without giving me any notification that this would happen, not via sms, e-mail or a call and now they told me there is no way I could ever get my number back, I am absolutely disgusted in their customer care and them not being able to provide me with steps to follow in order to get my number back. How on earth can they just do it when I have a business to run on that number?!