Absolutely disgusted!

About 3 months back I went to do a payment for one of my vodacom accounts by vodacom the Glen. The gentleman that helped me paid my money into a wrong account. Once I realized what happened I went back to the store to sort out the problem. I spoke to one of the consultants about the problem he said that his manager is the only one that can sort the problem out and unfortunately he was off, the consultant then told me that he'll tell his manager to sort it out once sorted out he'll let me know. I waited 2 weeks no response so I went back to the store to find out what's going on, spoke to the manager and he said that he paid it into the right account. About a week later I get a phone call from vodacom head office saying that my account is in arrieas, so I explained to the gentleman that I was speaking to of what happened so he asked me to read out the account number on the slip once I did that he tells me that it is the wrong account again! So I asked him if he'll be able to sort it out he said yes I just need to send him an email of the proof of payment. So I did it. Till today theres been no response. This is frustrating because I get numrous phone call from the lawyers every single day about the same problem! If this affects my credit profile I will sue vodacom!