absolutely disgraceful service
<p>My Laptop screen has just cracked and what a mission it has been contact vodacom and ask what should do. Every single person i spoke to from Vodacom has been inconsistent. They have told me different things that have all lead to nothing. I am insured but i am being forced to take my Laptop in to a private repair store and pay for the repair as NO ONE FROM VODACOM IS WILLING TO HELP ME. Absolutely disgraceful. I am a working individual (as all of you are) and i do not have the time to run around and speak to different people telling me to rather get hold of other people at Vodacom because they cant help me. Absolutely pathetic. I am officially done with Vodacom and i am thinking of moving all of my contracts as i cannot deal with any of this incompetence any more! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
